To place an order, we kindly request that you contact us at [email protected] with a list of the products that you are interested in.

Our dedicated sales department  will assist you throughout the ordering process. Once you have sent your list of product, we will promptly respond with a quotation for your order. You can expect to receive a quotation on the same day that you contact us.

By working directly with our sales team, we can ensure that your order is processed quickly and accurately. Additionally, we will  answer any questions you may have about our products or the ordering process.

We appreciate your business and look forward to hearing from you. If you have any further questions or concerns, please do not hesitate to reach out to us at any time.

FREQUENTLY ASKED QUESTIONS (FAQ)

Payment

We accept wire transfer payments for all transactions. We understand that this may be different from other companies and may require a bit more effort on your end, but this policy has been put in place to ensure a secure and efficient transaction process.

Wire transfer is a reliable and secure way to transfer funds directly from your bank account to ours. It is a popular option for many businesses and individuals who need to make large transactions quickly and safely.

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Shipping

All orders placed with our company are shipped via FedEx, DHL, or UPS. We have chosen these shipping carriers for their reliable and fast delivery services to ensure that your orders arrive to you promptly.

Typically, orders are processed and shipped within 24-48 hours after the order is placed. Delivery times will vary depending on your location, but most orders will arrive within 3-4 business days after ordering.

Once your order has been shipped, you will receive a confirmation email with a tracking number that you can use to track your shipment online. This will allow you to keep track of your package and know when to expect its arrival.

We take pride in our fast and efficient shipping process, and we are committed to providing you with the best possible service. If you have any questions or concerns about your order or shipment, please feel free to contact us. Our customer service team is always available to assist you.

We take pride in the quality of our products and want you to be completely satisfied with your purchases. If for any reason you receive a defective item, we are happy to exchange it or provide you with a full refund.

We understand that sometimes items may become damaged during the shipping process, and we want to ensure that you are completely satisfied with your purchase. If you receive a defective item, please contact our customer service team within 7 days of receiving your order to arrange for a return or exchange.

We take pride in our commitment to customer satisfaction and will do everything we can to ensure that you are happy with your purchase. If you have any questions or concerns about our return policy, please do not hesitate to contact us. Our customer service team is always available to assist you.